How can I Go Green affordably in my home? Where can I find Electrical Rebate information?įind information on our Rebates page, you will then be directed to info and forms to print and send to AMU! 10. How can I try to Save Energy and Lower my electric bill?Ĭheck out "Ways to Save Energy" on our Energy Conservation Tips page! Make sure to scroll down to check out the DIY "Yardstick" home assessment at the bottom! 9. Please call 76 and press option Number 3 to speak to a live person during 8 am to 4:30 pm. View an example bill (JPG) with descriptions! AMU billing reps would love to help you with this if you have questions. You would need to first fill out the Inability to Pay Application (PDF) or promptly call AMU at 76 to apply for Cold Weather Rule protection and set up a payment plan. The Cold Weather Rule does not forbid winter shut off. The State of Minnesota set up the Cold Weather Rule to protect residential, heat-affected customers, who are unable to pay their utility bills, from disconnection of service between October 15 and April 15. Some customers find it hard to pay their utility bills in the winter. Note: These arrangements must be made over the phone, or in person at Anoka City Hall at this time, thank you. To avoid late charges that are applied next day after due dates, please call the AMU Billing Representatives at 76 option Number 3, to request a payment arrangement to temporarily extend your due date for a reasonable amount of time, or to arrange for interim payments before your next due date. Good question, there may be valid occasions that prevent on-time payments. What happens if I can't pay my bill by my due date? Please call into AMU billing to speak to one of the billing representatives at 76 option Number 3, or visit the representatives in person at Anoka City Hall to see if you qualify for an arrangement of some kind. How do I make payment arrangements if needed? Yes, check out the details of our 24-hour pay service. Give us a street location and/or intersection and we will repair the light as soon as possible. How do I report a street light out in Anoka?Ĭomplete our Report a Street Light Out Form -or- call Anoka Municipal Utility ( AMU) at 76 between the hours of 7:30 am and 3 pm, Monday through Friday. They do require 48 hours notice.Ĭheck out our " Call Before You Dig" section for more information. All utilities (electric, phone, cable TV, gas) will locate their facilities within 48 hours of your call to the center. State law requires you call the Gopher State One Call center at 65 or 80 or simply 811 before you begin digging. However, we still appreciate you letting us know so we can proactively remove branches before power is effected if possible, so thank you for letting us know! 2. Many of the requests will be completed on regular rotation if not higher priority, such as those with power loss or flickering. Note: There are tree-trimming trucks on regular rotation that work their way around the city trimming and cutting as they go.
We will add your request to the tree trimming list, check out the situation and prioritize it appropriately, then trim or remove dead trees if necessary.
Use the Report a Tree/Branches on or near the Power-Lines Form to let us know! Otherwise, feel free to call 76 between the hours of 7 am and 3 pm Monday through Friday.
What do I do if there is a tree or branches in, or close to, the power lines?